Currency and Money Exchange

There is no limit on the amount of any currency that may be brought into or taken out of Japan. However, if you transport (any currencies, checks, securities or other monies) exceeding 1,000,000 yen worth in Japanese currency into or out of the country then you must complete a customs declaration.

The unit of Japanese currency is yen. Coins are available in denominations of 1, 5, 10, 50, 100 and 500 yen and bank notes in denominations of 1,000, 2,000, 5,000 and 10,000 yen. unit of yen

Telephone

Domestic Calls

public phonePublic telephones accept 10 yen and 100 yen coins and/or telephone cards. A local call (within Tokyo's central 23 Wards and some other metropolitan cities) costs 10 yen per minute. If you put in two 10-yen coins and speak for less than one minute, one of the coins will be returned to you. No change is given for partial use of a 100 yen coin. Prepaid telephone cards cost 1,000 yen from vending machines, kiosks at train stations, and convenience stores. Charges for inter-city calls vary according to the distance. Domestic calls are cheaper at night and on Saturday, Sunday & national holidays.

Area Code

Telephone numbers in Japan consist of an area code and a phone number (Exchange Number + Subscriber's Number). For example: (03) 1234-5678.

Sapporo011Osaka06
Sendai022Kobe078
Tokyo03Hiroshima082
Yokohama045Fukuoka092
Nagoya052Naha098
Kyoto075

International Calls

Direct Calls

A direct overseas call can be made from a public telephone displaying an International and Domestic Telephone sign. These phones are not widespread, but can be found at airports, hotels, and other key facilities. Direct dial calls can be made via a telephone company using the company's access number.

Credit Card Calls

A credit card call can be made from a telephone with an International and Domestic Telephone sign. Insert a 100 yen coin (returned when you finish the call) and input an access number. The telecom business is fiercely competitive and so rates and systems change often.

Companies

SoftBank Telecom
http://www.softbanktelecom.co.jp
KDDI
http://www.kddi.com/english/telephone/index.html
Access and Inquiry Numbers
Direct dialCredit cardCollect & Operator-assistedInquiries
KDDI001-010005500510057
SoftBank Telecom0061-0100043-(0120)-030061
NTT Communications0033-0100034-112-(0120)-505506

Mobile Phones

You can use your mobile phone in Japan in SoftBank Mobile or DOCOMO's 3G (3rd Generation) service area. All you have to do is bring your own SIM card and insert it to a rental phone or your own 3G handset.

For more details, please check with your local mobile phone service provider. Rental phone service is also available upon arrival at Narita Airport or Kansai Airport. For further information please contact any of the following companies.

G-Call:Compare and Save with G-Call
http://www.g-call.com/e/rental/dom/rental.php
JAL ABC RENTAL PHONE
http://www.jalabc.com/rental/domestic_eng/index.html
PuPuRu(Japanese Mobile Phone Rentals)
http://www.pupuru.com/foreign/en/index.html
NTT DoCoMo International Roaming Center
http://roaming.nttdocomo.co.jp/en/index.html
SoftBank Global Rental
http://www.softbank-rental.jp/en/index.php

Toll Free Numbers

Telephone numbers starting with 0120 are receiver-paid calls under NTT's Free Dial 0120 service. For Japan Telecom, the toll-free numbers begin with 0088, but calling areas are sometimes limited. Toll free numbers can not be called from outside Japan.

Facsimile and Computer Networking

Facsimile machines are available at most hotels. Ask the front desk or go to the hotel's business service center. Some hotel phones and the new gray telephones have modular sockets for computer network access.

Useful Phone Numbers

Please note that most organizations have English-speaking personnel.

Emergency
PoliceUrgent110
Lost and Found(03)3814-4151
General Infomation(03)3501-0110 (Japaneese/English)
(03) 3503-8484 (English & Several Other Foreign Languages)
Fire/Ambulance119
Hospital Infomation(03) 5285-8181
The Japan Help-Line(0120) 461-997
Communications
TelegramsDomestic115
Overseas(03)3344-5151
Calls to the Bullet Train107
Central Post OfficeDomestic(03)5472-5851
International(03) 3241-4891
Daily Living Information
Information Corner(045) 671-7209 (Japanese/English)
Tourist Information
Tourist Information CentersTokyo(03) 3201-3331
Narita Passenger Terminal 2(0476) 34-6251
Narita Passenger Terminal 1(0476) 30-3383
Kansai(0724) 56-6025
Transportation Information
Flight InformationHaneda(03) 5757-8111 (Japanese/English)
Narita(0476) 34-5000 (Japanese/English)
Kansai(0724) 55-2500 (Japanese/English)
JR East Infoline(03) 3423-0111 (Japanese/English/Chinese/Korean)
Lost & FoundTokyo Metoro(03) 3834-5577
JR(03) 3231-1880
Taxi(03) 3648-0300(Japanese)
TOEI Bus/Subway(03) 3812-2011
Road Traffic Infomation(0570) 011-011(Japanese)
Highway(03) 3506-0111
Subway Infomation Service(03) 3837-7046

Postal Service

Postcards and stamps are available from post offices, convenience stores and kiosks at train stations all over the country. Post boxes are located by street crossings, buildings and public facilities. The opening slot of the post box may differ depending on the size of mail that the post box is designed to accept.

Domestic Mail

Ask your hotel front desk to assist you in posting mail or packages. The rates for regular sized letters (14 to 23.5cm long, 9 to 12cm wide and up to 1cm thick) and postcards are as follows: Mail that has different measurements costs 120 yen up to 50 grams and 140 yen over 50 grams up to 75 gram.

The rates for domestic letter mail
Postcards50 yen
Letters, up to 25g80 yen
Letters, up to 50g90 yen

International Air Mail

International mail can be classified into letter post (letters, aerogramme and postcards), parcel post, and EMS (Express Mail Service).

Foreign parcel post can be sent between Japan and most other nations. The maximum weight for a single package is usually 20 kg but it depends on the destination. The type of contents of a parcel accepted, however, and the maximum measurements of a single parcel differ by destination.

EMS is the fastest way to send documents and parcels to over 100 countries and territories worldwide. A tracking system, providing prompt information on a package's delivery status, is available for 35 countries.

The rates for international letter mail is as follows
DestinationAsia/GuamNorth America/Central America Oceania/Europe/Middle EastAfrica/South America
Postcards70 yen70 yen70 yen
Aerogramme90 yen90 yen90 yen
Letters, up to 25g90 yen110 yen130 yen
Letters, up to 50g160 yen190 yen230 yen

Other Mail Services

Private delivery services such as DHL and Federal Express provide fast and efficient services between Japan and other nations. Your choice of service depends on the kind of item you want to send. Please ask your hotel front desk to assist you in posting mail or packages via these couriers.

Postal Service Website
http://www.post.japanpost.jp/english/

Drinking Water

Tap water is safe to drink anywhere in Japan. Mineral water including major imported brands can be easily obtained from super markets, convenience stores and other similar places.

Hospitals

Medical systems and facilities in Japan are well established so that you can expect to receive a high standard medical treatment, should you have a problem with your health during your stay.

Inoculations

There are no inoculations required for entering Japan from anywhere around the world.

Time Difference

All of Japan is in the same time zone, 9 hours ahead of G.M.T. No Daylight Saving Time is practiced in Japan.Shown below is a list of time differences between Japan and other major international cities.

America
Sao Paulo-12 hrs
Toronto-14 hrs
New York-14 hrs
Chicago-15 hrs
Mexico City-15 hrs
Los Angeles-17 hrs
Asia & Oceania
Sydney+1 hr
Seoul0 hr
Hong Kong-1 hr
Beijing-1 hr
Singapore-1 hr
Bangkok-2 hrs
Jakarta-2 hrs
Europe
Moscow-6 hrs
Frankfurt-8 hrs
Geneva-8 hrs
Paris-8 hrs
London-9 hrs

Business Hours and Holidays

Business Hours

WeekdaysSat.Sun. & Natinal Holidays
Banks09:00-15:00closedclosed
Post Offices09:00-17:00closedclosed
Dept. Stores10:00-20:0010:00-20:0010:00-19:30
Shops10:00-20:0010:00-20:0010:00-20:00
Museums10:00-17:0010:00-17:0010:00-17:00
Offices09:00-17:00closedclosed

Some main post offices are open seven days a week.
Most department stores are closed for two to three weekdays a month.
Most museums are closed on Mondays.

National Holidays

DateName of the Day
January 1stNew Year's Holiday
The 2nd Monday of JanuaryComing-of-Age Day
February 11thNational Foundation Day
March 20thVernal Equinox Day
April 29thShowa Day
May 3rdConstitution Memorial Day
May 4thGreenery Day
May 5thChildren's Day
The 3rd Monday of JulyMaritime Day
The 3rd Monday of SeptemberRespect for the Aged Day
September 23rdAutumnal Equinox Day
The 2nd Monday of OctoberHealth and Sports Day
November 3rdCulture Day
November 23rdLabor Thanksgiving Day
December 23rdThe Emperor's Birthday

Electricity

The voltage used throughout Japan is uniformly 100 volts, A.C. There are two kinds of frequencies in use; 50 Hertz in eastern Japan and 60 Hertz in western Japan (including Nagoya, Kyoto and Osaka).

A convertible type of electrical appliance such as a hair dryer, travel iron and shaver will therefore be handy; otherwise a step-down transformer is required to convert the voltage.

There are no columnar-shaped plugs or 3-pin plugs used in Japan but 2-flat-pin plugs are used instead. It is therefore advised to purchase a plug adapter beforehand.

Tips
Currency and Money Exchtipnge
Telephone
Useful Phone Numbers
Postal Service
Drinking Water
Hospitals
Inoculations
Time Difference
Business Hours and Holidays
Electricity
Infomation
Geography
Language
Population
Climate
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